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The Senseo Store: Products & Services

The Senseo Store sells Hamilton Beach coffee machines, Senseo coffee pods and all the accessories needed to make a perfect pot of coffee. The Senseo Store offers coffee subscriptions so customers are sure to never run out.

The Senseo Store sells Senseo coffee pods in several great flavours:

The Senseo Store also sells;

The Senseo Store: Company Background

The Senseo Store is owned by SureSource LLC; SureSource LLC owns numerous other companies like Wahl Animal Store, Snowshack, Coca Cola Store, Hitachi, Hugo, Hunter Fan, Kashi, Kiss My Face, K-y and many more. The Senseo Store was created in 2004 and is hosted in the United States.

The Senseo Store contact information:
20 Constitution Blvd. South
Shelton CT 06484, USA

Phone: 1-800-211-9610

The Senseo Store: Customer Feedback & Reviews

Online customer reviews for The Senseo Store are mixed. The positive customer reviews praised The Senseo Store for its great coffee. The negative customer reviews complained about expensive shipping, poor customer service, constantly out of stock items and poor quality coffee makers. Overall, about 70% of the customers that reviewed The Senseo Store gave negative reviews, while about 30% gave them positive reviews. 

Some customer reviews were:

"I was browsing the Senseo store hoping to make a purchase. I filled out the form and was checking things over. I never actually submitted my order because the shipping cost was high..."

"I think it's just time to give up on Senseo and buys new coffee pot. I can't find the pods anywhere except the website and now the website is just constantly "out of stock" or back ordered. Would just prefer to be told they are not available..."

"Senseo use to sell quality products,but these Hamilton Beach coffee machines are piece of garbage. Ashamed for Senseo!"

"Product availability is quite limited. Also, I could not figure out how to sign up for recurring orders. I like the coffee and it cannot be purchased in retail stores anymore but they do make it hard to buy."

"Only thing I was told, coffee was back ordered. That was about three weeks ago."

"I enjoyed all my Senseo products especially the coffee makers and the Sense store makes it easier to order Sense products. Thank you."

The Senseo Store: Business Credibility & Trustworthiness

The Senseo Store is not accredited with the Better Business Bureau nor does it have a Better Business Bureau rating. However, The Senseo Store's parent company SureSource LLC is accredited with the Better Business Bureau and has a BBB rating of "A+". In the last three years, SureSource LLC has had 50 complaints filed against them with the Better Business Bureau, all 50 complaints have been closed to the Better Business Bureau's satisfaction. The Senseo Store has not been covered by any major media outlets, nor have they received any accreditations, certifications or awards.

The Senseo Store: Website Popularity & Google Ranking

The Senseo Store website popularity:

  • The Senseo Store has a worldwide Alexa traffic rating of 436,319
  • The Senseo Store has a Google pagerank of three out of ten.
  • The Senseo Store site gets around 850 page views daily.
  • About 89% of the visitors to The Senseo Store site are American.
The Senseo Store: Social Media Presence

The Senseo Store social media presence:

The Senseo Store does not have a Facebook page, but Senseo Coffee does. Senseo Coffee can be followed on Facebook; they have 23,242 likes on Facebook and have 265 people talking about them. Senseo Coffee updates their Facebook page every few days.

The Senseo Store offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.

The Senseo Store: Website Security & Safety

The Senseo Store is McAfee Secured and uses a SSL certificate to ensure all their customers' private information is safe from hackers. Google Safe Browsing lists The Senseo Store site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. 

The Senseo Store: Pricing & Packages

The Senseo Store offers similar or less expensive prices on their coffee makers and other products. 

Hamilton Beach Personal Cup Pod Brewer: 

  • The Senseo Store; $19.99
  • Leading competitor: $15.01 - $19.99

Hamilton Beach Stay or Go Pod Brewer: 

  • The Senseo Store; $29.00
  • Leading competitor: $40.00
The Senseo Store: Shipping Rates & Policies

The Senseo Store shipping rates and policies:

  • The Senseo Store only ships within the USA and to American APO and FPO addresses.
  • The Senseo Store offers standard and express shipping.
  • Standard shipping rates range from $9.95-$19.95
  • Standard shipping is available for PO boxes, APO and FPO addresses.
  • Express shipping is not available for PO boxes, APO and FPO addresses.

The Senseo Store: Payment Methods Accepted

The Senseo Store accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. The Senseo Store also accepts money orders and checks; to pay by check or money order, customers are asked to mail their order in with their payment. Orders being paid by check or money order should be sent to:

The Senseo Store                                                                                                                                                                  20 Constitution Blvd. South, Shelton, CT 06484, USA

The Senseo Store: Returns, Refunds & Exchange Policy

The Senseo Store offers a 30 day return or refund policy. Customers are asked to simply fill out the return form that came with their order and to send the item back to them following the directions on the return form. All returns must be in new/unused condition. Shipping costs are non-refundable. 

The Senseo Store: Product images & screenshots
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You have done such a fine job with this article.  Great work.

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